Triplex Sales has been an SPXFlow/Waukesha Cherry Burrell Platinum distributor for 30+ years. In that time, not only have we developed an intimate understanding of the Waukesha’s products (as hopefully evidenced by some of the non-beer posts on this blog), but also our customer’s pain points when using any sanitary flow product.
And because we’re all about eliminating customer pain points- whether it’s with our superior technical knowledge, effortless customer service, free freight programs, or everyday low prices- today we’re very excited to launch our new Rapid Repair Pump & Valve Program.
Our Rapid Repair program leans on the abundance of knowledge possessed by our entire sales team, as well as our on-hand parts inventory and capable sub-supplier network.
Not only is our sales team available to come to your facility and pick up your damaged pump or valve (or even drop off a Ship Sure Stock Pump), but our sales team is also able to quickly inspect and diagnose your pump.
And because we have standardized repair pricing based on data gleaned from the hundreds of repairs we’ve done over the years, we’re able to greatly simplify the quote process to get you a pump evaluation in less than 24 hours.
Once you give us the go ahead for your repair, with our large on-hand genuine SPXFlow parts inventory, we’re able to jump right on your repair and turn most around in 5 business days or less! And if you’re pump is “totaled” (repair cost > 60% of a new pump), not only will you know immediately, we’ll also provide you with an additional trade in or remanufacture discount and even provide an off the shelf replacement with through our Ship Sure PD Pump program on eligible pumps.
As an end user or reseller, all you have to do is give us a call and provide the make and model of your sanitary pump or valve, a brief description of what’s wrong, and we’ll provide return hassle free return instructions.
At Triplex, not only do we understand your products, we understand you can’t afford for your process to be down and we want to do everything we can to be a resource to you. If you have any questions about our Pump & Valve Rapid Repair Program, contact a Triplex Sales Engineer today!